Welcome to Trooking Fashions Private Limited! These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or purchasing from https://trookingfashions.com/  (or any of its services/products), you agree to abide by these Terms.

1. General Terms

  • Trooking Fashions Private Limited (“Company”, “we”, “our”, or “us”) operates this website and provides fashion products for sale.
  • You must be at least 18 years old or have parental consent to make a purchase.
  • We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes your acceptance of the updated Terms.

2. Account & User Responsibilities

  • To access certain features, you may need to create an account on our website.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Providing false information, impersonating others, or using fraudulent payment methods is strictly prohibited.

3. Orders & Payments

  • Product Availability: All products are subject to availability. We reserve the right to cancel any order due to stock issues or errors in pricing.
  • Pricing & Taxes: Prices listed include applicable taxes unless stated otherwise. Prices may change without prior notice.
  • Payment Methods: We accept online payments via credit/debit cards, UPI, net banking, and Cash on Delivery (COD) (where available).
  • Order Cancellation:
    • You may cancel your order before it is shipped for a full refund.
    • If your order has already been shipped, you can request a return as per our Return & Refund Policy.
    • We reserve the right to cancel orders suspected of fraudulent activity or policy violations.

4. Shipping & Delivery

  • We deliver across India through trusted courier partners. Estimated delivery times vary based on location.
  • Shipping Delays: We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or courier service disruptions.
  • Address Accuracy: Customers must provide an accurate shipping address. Orders will not be refunded if incorrect details lead to failed delivery.

5. Returns, Refunds & Exchanges

  • Our return, refund, and exchange policies are outlined separately in our Return & Refund Policy.
  • Returns must be initiated within the eligible return period and meet quality check requirements.

6. Intellectual Property

  • All content on our website, including logos, images, product descriptions, and designs, is the exclusive property of Trooking Fashions Private Limited.
  • Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited.

7. Prohibited Activities

By using our website, you agree not to:

  • Use the website for fraudulent, illegal, or harmful activities.
  • Disrupt or interfere with website security, functionality, or services.
  • Attempt to access other users’ accounts without authorization.
  • Engage in activities that damage our brand reputation or business operations.

8. Limitation of Liability

  • Trooking Fashions Private Limited is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We do not guarantee that our website will be error-free or uninterrupted.
  • Our maximum liability for any claim related to your purchase is limited to the amount paid for the product.

9. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our services, you consent to our data collection, storage, and usage practices.

10. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes arising from these Terms will be subject to the exclusive jurisdiction of courts in Mohali, Punjab.

11. Contact Information

For any questions or concerns regarding these Terms, you can contact us:

📍 Trooking Fashions Private Limited
Address: 146B, JLPL, Sector 82, SAS Nagar Mohali, 160055
📧 Email: contact@trooking.com
📞 Customer Support: 94 6450 6450

By using Trooking Fashions, you acknowledge that you have read, understood, and agreed to these Terms of Service.